Premium Rate Regulations and Compliance
PhonepayPlus Regulations Covering Premium Rate Services
Providers of premium rate services need to adhere to a strict set of guidelines that protect the public from unscrupulous traders. X-on has an exemplary record in the provision of premium rate numbers and lines coupled with PhonepayPlus compliance.

PhonepayPlus regulates premium rate products or services that are charged to users' landline phone bills or mobile phone accounts, such as helplines, TV voting, competitions, adult entertainment, content downloads, news alerts and interactive games.
Setting Up Premium Rate Services
The PhonepayPlus web site (www.phonepayplus.org.uk) is the first port of call for anyone wishing to set up a premium rate, or phone-paid, service offering information and entertainment via phone, fax, computers, mobiles or interactive TV. The site provides information on existing regulations, plus regulatory proposals or decisions. Current and past adjudications on premium rate providers can also be accessed via the site.
PhonepayPlus Compliance
All premium rate services run using X-on technology must comply with PhonepayPlus regulations. We will assist clients with the application process and help understand the rules regarding promotion of premium rate numbers, maximum call lengths, maximum hold times, price announcements etc.
For more information on Premium Rate Regulations please call Sales on 0333 332 0000 or Contact Us.


